Refund Policy

Insider Access purchase

BCHunter Insider Access is a one-time purchase for 12 months of access. It is not a subscription and does not renew automatically. Paddle is the merchant of record and processes the payment and any approved refund. The final price and any applicable tax are shown at checkout.

14-day refund for unused access

You may request a full refund within 14 calendar days of your purchase if you have not used Insider Access. For this policy, “unused” means you have not opened member-only research, comparisons, saved plans, or planning tools after purchase. Receiving the account invitation and setting up a password by themselves do not count as use.

Send your request before the 14-day period ends. If you have already used Insider Access, or the 14-day period has passed, contact us anyway if there was an access problem or another issue. We will review the request with Paddle under the applicable checkout terms and law; a refund in those circumstances is not guaranteed.

How to request a refund

Email jen@bchunter.com with “Insider refund request” in the subject line. Include the email address used at checkout and your purchase date. Your Paddle receipt or transaction number helps us find the purchase more quickly. You may also contact Paddle buyer support directly.

We will confirm the request and review the purchase and access status. Paddle handles an approved refund to the original payment method and provides the refund confirmation. The time for the credit to appear depends on the payment provider.

After a full refund

A full refund ends the paid Insider Access connected to that purchase. Public BCHunter pages remain available. If you purchased access again later, that separate purchase is reviewed on its own terms.

Access problems and your rights

If your account invitation is missing, your purchase is not linked to your account, or the member area is unavailable, email us so we can investigate and restore access or help with a refund request. Nothing in this policy limits rights you have under applicable consumer law or Paddle’s refund policy.

Scope and contact

This policy covers BCHunter Insider Access purchases. BCHunter does not sell or take deposits for hunts or fishing trips through this site; any payment to an outfitter or other provider is governed by that provider’s terms. For questions about this policy, email jen@bchunter.com. See also our Terms & Conditions and Privacy Policy.